Okay, so i almost brought Dune to work today, but given that it's a Monday afternoon i figured there would be no lack of stuff to do and that would be one less thing to carry around. Besides, i would really only be working for 3 hours because there's a staff holiday party at 4.
So i get in and no one's here. Suzannah and Ann and Alicia, all not here. Suzannah's the director, Ann's her assistant, and Alicia is under Ann. Alicia is a part-timer and works until 1. Usually she's still finishing stuff up until sometimes as late as 1:30, though. So anyway, i come in and there's no one to give me any marching orders. I do the little bit of filing that there is to do and then Suzannah comes back from lunch and tells me that Ann is out sick, though she may be back later this afternoon, and Alicia went home sick. So i'm just chilling up here at the front desk. People rarely call and there are no assignments for me to do. I think i may seek out some fanfic.
from my astrocenter.com horoscope today:
"If you analyze your life, you will see that it has completely changed over the past twelve months.... You have matured as an individual"
This woman called. I've taken her call once before, and according to her she has called 4 times before. She wanted to talk to someone besides Margi because Margi hasn't returned her calls. I said she could speak to Martha (they work in the same department). Martha was walking by and thought i was talking to a different person whom she was expecting a call from. She said Margi was at her desk. Margi said she wouldn't take the call because she was very busy but would i take the woman's name and number and she would call her back tomorrow. So then i continued to deal with the woman for about 5 minutes. I should have said Margi was "unavailable" rather than "busy," but whatcanyado. Afterward i saw Margi and she said the woman is just very difficult and won't take no for an answer (not sure how this squares with the woman's assertion that Margi hasn't returned her calls). She apparently wants to bring a group of 30 for a guided tour the weekend we reopen (i didn't catch the "guided" part when i was talking to the woman). Sigh. I did my best to deal with the woman, who was "dubious" that Margi would return her call. She asked if there was anyone else she could speak to besides Margi or Martha and i said i honestly didn't know as i had only started to work here a few months ago. I did as good a job of appeasement as i could. The woman seemed appreciative of the fact that i at least took her call and spoke with her. She asked for my name, which i gave, saying i was a student assistant here. I know i did the best i could but stuff like this where there's really nothing i can do but there's still this desire/expectation on the part of the caller for me to somehow deal with it and fix it just throw me and stress me.
I'm fairly certain the staff holiday party was going to be in the conference room on my floor, but due to the paint fumes they moved it upstairs. Because there's alcohol being served (Ann Mayo tried to talk the staff out of it) underage students can't go. So Allegra said she would bring me food. Adding to the reasons i'm a big fan of her.
[edit before anyone asks...
The Smith College policy is that if you are serving alcohol and underage students are present, you must have a bartender and an ID checker -- and both must have gone through training. This also means those overage (of age?) get to wear those bright plastic bracelets.]