Starting with the twist at the end, when we find out who it really was, and the fight, and the barb-throwing... that redeemed the episode for me. Though i doubt i would ever willingly watch it again.
It was a reverse-"Superstar" [okay, so that was my first thought, but it was really a second "Zeppo"], and at times i did feel sympathy for Harmony, but there was just far too much of her, and it got annoying (for me).
Shallow note: Was Amy Acker overly tanned, or was that just bad lighting?
Yes we love teh gay shout-outs.
"Wes? But he's--" "Muffins" (TBQ prediction #1: It will take .03 seconds for icons relating to Wes being muffins to spread all over LJ)
"There are plenty of guys." "Yeah, but they're straight."
Oh, and i like the way they're dealing with the Spike storyline. His leaving made sense, and they did his coming back in a way that made a lot of sense. (And i liked the Harmony/Spike at the end; am also deeply grateful for them not shagging again.)
And okay, i loved the employee training video which the episode opened with. (canon note to self : W&H founded in 1791)
Fine, so looking back on the episode, pretty good. But at the time... frequently kinda painful. One of those things where once it's all over you look back and the way people acted or the way plot happened makes sense, but at the time you're thinking "No no no" (and not in that good suspenseful way).
P.S. Okay, one last edit: "I don't have a soul. This is a lot harder for me." Touché... and oh so poignant.