And i heard back from compgeeks.com about my mouse.
Dear Valued Customer,
We are sorry for any inconvenience you may have experienced with your ComputerGeeks.com purchase. The requested RMA number is provided below authorizing the return of your merchandise. Please take a moment to review this document to gain an understanding of what to expect with a Warranty Exchange (WE) type of return.
Please attach the address label below to your shipping box to ensure timely processing of your return. If this return is a multiple box shipment please print this document for each box being returned.
(This is not a prepaid label.)
What to expect with a Warranty Exchange (WE) return:
- Merchandise returned is for Warranty Exchange only.
- ComputerGeeks.com will test and replace all authorized items received. If an item returned is found to be! in working condition ComputerGeeks.com will return the product immediately. (Please ship all product back as originally received including all retail packaging and accessories.)
- If the returned merchandise is found to be defective ComputerGeeks.com will replace the item with a like, suitable, or upgraded replacement that is equal in value.
- ComputerGeeks.com will replace all defective merchandise within 7 to 10 business days. If a suitable replacement is not available the return will be credited to your ComputerGeeks.com account for the full purchase price.